• by Lars Backstrom on Tuesday, December 14, 2010 at 12:10am

      Natural disasters and human triumphs made their mark in our 2010 list of top trends in status updates, but more than anything else people wanted to spend time with their friends and family. The fastest growing trend was the use of a new digital shorthand for people to ask their friends to hang out.

       

      Whether looking for something to do or just getting off work, people began to add "HMU" to their status updates when they were ready to meet their friends. Standing for "hit me up," the acronym was barely used last year but grew suddenly and... steadily throughout 2010, especially during summer breaks and weekends.

       

      For our second Facebook Memology study, we looked at what terms grew the most in status updates in 2010 compared to the year before. The results reflect the highs and lows of world events that started a global conversation, new uses of language online and the sharing of popular culture between friends.

       

      World Moments

       

      Whether it be the tragedy of the Haitian earthquake or the heroic rescue of the Chilean miners ("mineros" in Spanish), global news events captured the world's attention. People shared their collective sadness, concern and hope. Some even let the world know what was happening on the ground in Haiti and Chile.

       

      The world came together for the World Cup, with as many as a half of all status updates referring to the competition at some points during the games.

       

      Say What?

       

      While HMU made its debut, it wasn't the only digital vernacular to make the list. Talk about "airplanes" surged this year, not because people suddenly discovered travel but because they were citing lyrics from the hugely popular song "Airplanes" by B.o.B. "Barn raising" was the most popular phrase for the Games category as gamers on Facebook asked their friends to help them out on FarmVille.

       

      Bieber Fever

       

      Popular culture also shaped people's conversations with each other. Justin Bieber fans couldn't keep their enthusiasm to themselves, making him the only musician on the list. As popular movies such as "Toy Story 3" and "The Twilight Saga: Eclipse" premiered, friends shared their opinions. And who didn't want to look hip by telling their friends about their new iPad or iPhone 4?

       

      For this year's look at Memology, we analyzed status updates across 236 countries. We computed the rate at which each phrase occurred in 2010 and compared that to 2009, looking for ones that had increased by both a large percentage and a large volume (view last year's list). All personally identifiable information was removed from the status updates to conduct this analysis.

       

      When the words and phrases we analyzed related to each other, we grouped them into categories for the global list that follows. 

       

       

      1. HMU

       

      The shorthand for "hit me up" was this year's biggest surprise. In early 2009, the acronym HMU was virtually unheard of. Only a few posts a day contained HMU, and half of them were probably typos. By May, however, it started to grow slowly and was averaging about 20 posts a day. The volume roughly doubled every month, and by the end of 2009 it had risen to 1,600 posts a day—too modest of a number to be on our radar for last year's list.

       

      However, HMU continued to grow aggressively throughout 2010, increasing by about 75 percent each month. By the end of summer, HMU reached 80,000 mentions per day.

       

      In early September, an interesting pattern emerged in how people use HMU. Until that point, it was spreading like wildfire, but was being used with roughly equal frequency throughout the week. In September this changed, as usage rates started going through huge swings from day to day. The reason? Before September the demographic most likely to ask their friends to "HMU" was on summer break and looking to hang out most nights. Then many of these folks headed back to school, and HMU became a weekend-oriented request.

       

       

      2. World Cup

       

      The World Cup was the biggest sporting event anywhere in 2010, and because of the global presence of Facebook people took to the virtual streets to cheer on their teams and boo their rivals.  The start of the games and the finals garnered the most attention, with 1.5 million and 1.3 million mentions, respectively, of "World Cup" and countless more mentions of teams and players. At key moments over the course of the games, as many as 50 percent of all status updates were related to them.  So big was this event that we collaborated with the New York Times to track mentions of every player in the games.

       

      3. Movies

       

      As with last year's list, big movies were much talked about. "Toy Story 3," "The Twilight Saga: Eclipse," "Inception," "Alice in Wonderland" and "Iron Man 2" were the five most discussed (in that order).

       

      It's fascinating to look in more depth at the opening weekend of "Toy Story 3." To do this, we divided updates between the web and mobile. As is typical, the movie opened on a Friday, but with midnight screenings in select U.S. locations. The showtime itself didn't elicit many posts, but we saw big spikes a couple of hours later, when the movie ended and movie-goers reported their opinions.  

       

      Naturally, the people updating their status to report on the movie via their mobile phones were able to do so as soon as it ended, while the people reporting on their computers had to get home first. The difference in the spikes between mobile and web gives us an approximation of how long it takes people to get out of the theater, go home and fire up Facebook—about half an hour.

       

      4. iPad and iPhone 4

       

      In May, Apple surpassed long-time rival Microsoft in market capitalization, thanks in large part to two of the most discussed products of the year: the iPad and iPhone 4. These two products combined to account for over 25 million bragging, lusting or the occasional condemning posts during the year.

       

      5. Haiti

       

      The impact of the Jan. 12 earthquake was widely felt through status updates. Even though most people were far away, they shared the shock, concern and news both among their friends and to the world. One Boston woman was trapped with a group of 36 fellow travelers in Haiti and took to updating her status to find out from her friends what was happening and to let families know the group was safe.

       

      Within one minute of the 7.0-magnitude earthquake's strike, status updates started rolling in. With the infrastructure in Haiti badly damaged, many of the first reports were from people in the nearby Dominican Republic (where earthquake is "terremoto"), who felt the powerful quake at a distance.  Firsthand reports peaked four minutes after the quake hit, at a rate of 120 a minute. It took another couple of hours for the world to learn of the disaster, and a day later people on Facebook were discussing it at a peak rate of 1,800 posts per minute. 

       

       

      6. Justin Bieber

       

      Bieber Fever struck before 2010, but by all accounts this was a standout year for the 15-year-old pop music star. The surge in mentions continued to grow throughout the year, largely following the rise in his career. He started 2010 with the release in January of his biggest hit, "Baby." His Sept. 12 debut on the MTV Video Music Awards attracted the most mentions of him.

       

      7. Games on Facebook

       

      Games are popular applications on Facebook, and references appeared throughout this year's list. The biggest trending phrase was "barn raising." No, there wasn't a mass exodus from cities to the country life among people on Facebook. Instead, they were recruiting their friends to virtual versions of the old-time tradition of a community event to build a new barn. This started when FarmVille launched a barn-raising feature in January. FrontierVille, launched in June, also grew in mentions.

       

      8. Mineros/Miners

       

      The story of the 33 Chilean miners trapped underground for 69 days captivated the world. People globally watched the truly inspiring story unfold as they were rescued one by one after an unimaginable time underground.

       

      Looking at the mentions of miners and the Spanish "mineros," we saw three distinct bursts of activity. The first one occurred exclusively in Chile in August, when the mine first collapsed and contact with the miners was lost. A week later, the miners were miraculously found alive and the rest of the world started to talk about them a little bit, but the story was still predominantly in Chile. Over the course of the next 60 days, the world watched the trials and tribulations as workers above ground scrambled to drill rescue shafts.

       

      When the ordeal finally ended, millions of people posted about it. In fact, they watched so carefully that when we zoom in to look at posts during the rescue, we see 33 unique spikes in activity—one for each of the rescued miners.

       

       

      

      9. Airplanes

       

      Using the word "airplanes" is nothing new or noteworthy—most years. But in 2010, it burst onto the scene in status messages thanks to the catchy lyrics of the international hit song "Airplanes." A deeper look showed that people were specifically quoting the following line, often times to share a personal wish and sometimes when they were traveling.

       

       

      10. 2011

       

      Similar to last year, people talked frequently about years in their status updates. People are looking forward to big personal events in the coming year—perhaps a wedding or an expectant child. References to 2011 showed a big spike on Jan. 1, 2010, as people took the new year as an opportunity to look ahead another full year. As the date approaches, mentions have steadily increased, as people make more and more plans for the coming year.

       

       

      Lars, a data scientist at Facebook, is starting a trend for next year's list by spreading new acronyms.

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    • by Lisa Zhang on Wednesday, May 5, 2010 at 10:25pm

      We're bringing the Facebook Gross National Happiness index to 18 additional countries today, including Germany, India and Spain. As before, we analyzed the use of positive and negative words in status updates to estimate the happiness of people on Facebook in each of the countries.

      We chose the countries based on those with the highest volumes of status updates in one of the languages that we currently support: English, Dutch, German, Italian and Spanish. This is because we need a large number of status updates in order to build a model that is... not easily affected by random variations in word usage. Our methodology also requires us to have reliable, validated dictionaries of positive and negative words in the languages we analyze, which is why we do not yet support all languages.

      We found that a country's happiness score is representative of the country's culture and experience on a particular day. Besides popular holidays like Christmas and New Year's Day, we see a spike in Spain's happiness index corresponding to Saint Jordi's day in Apri. In India, Holi in March and its Independence Day in August also lead to peaks, as do big sports victories in many of the countries. In the United States, we see similar spikes every Super Bowl.

      Sports also can lead to some of the lowest days in the happiness index. Ireland's score drops on Nov 18, 2009, when FIFA awarded a controversial win to France over Ireland in the World Cup playoffs. Similarly, Germany's happiness level dips on Nov 10, 2009, when the goalie Robert Enke committed suicide.

      Unsurprisingly, disasters have a dramatic effect on happiness levels. We see a large dip in India's index on Nov. 27, 2008, the day of the Mumbai terrorist attack. We also notice a huge drop in Chile's index, corresponding to the tragic earthquake on Feb. 27, 2010. Chile's happiness index has still not fully recovered. When another earthquake of a magnitude 6.3 hit central Italy on April 6, 2009, its happiness score dropped, as did Mexico's index between April 24-29, 2009, during the H1N1 flu outbreak and an earthquake.

      Check out the graph yourself and see if you can find a significant day in your country.

      Cultural differences also play a role in people's weekly happiness cycles and how they celebrate holidays. South Africans are happier on Fridays than Saturdays, a weekly cycle different from that of other countries. In several countries such as Spain and Germany, people are more festive on Christmas Eve than on Christmas Day. One week later, Singaporeans are happier on New Year's Day than New Year's Eve.


      Measuring Happiness over Time


      Because each country is analyzed separately to reduce effects due to language differences, we cannot directly compare one country's Gross National Happiness to another country's. However, we can compare how the indices of different countries are changing: We can determine whether people on Facebook in specific countries are becoming more or less happy over time. We examined these trends from September 2008 through the present. The results, as well as all the countries with Gross National Happiness indices, are shown below.



      Some countries like the U.S. and Canada are seeing increases in both positivity and decreases in negativity. Other countries like India see decreases in negativity, but changes in positivity are not statistically significant. We see an increase in both positivity and negativity in Spain and almost all Spanish-speaking countries. Singaporeans and South Africans, on the other hand, are decreasing their use of emotional words overall.

      As always, no one at Facebook reads status updates to conduct this analysis. Instead, computers do the calculations after all personally identifiable information is removed.


      Lisa, an intern on Facebook's data team, is now back at the University of Waterloo improving Canadian happiness.
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    • by Moira Burke on Friday, April 16, 2010 at 11:57am

      In his 2000 book, "Bowling Alone," Robert Putnam argues that Americans have grown increasingly disconnected from their friends and family, and that technology—particularly television—is to blame. Since then, social psychologists have engaged in heated arguments about the role of technology in our everyday lives.

      "Bowling Alone" was published well before the advent of online social networking, and Facebook aims to reduce that very isolation Putnam laments by facilitating sharing with the people we care the most about.

      So how well are we doing? A... group of Facebook's data scientists and I decided to measure social well-being on Facebook to find out. We discovered that the more people use Facebook, the better they feel and that those who share and communicate the most with their friends feel even better.


      How We Measured Well-Being


      Our first step in this research was to determine how to measure well-being. Thankfully, social psychologists have perfected this over decades, carefully refining survey questions that tap people's innermost feelings of connectedness.

      We chose common types of surveys measuring two kinds of social capital: 1) "bonding social capital," the emotional support we receive from our closest friends, and 2) "bridging social capital," the new information we get from a diverse set of weaker acquaintances—think of these like a friend-of-a-friend who tells you about a job. We also measured "loneliness," the difference between desired and actual social interactions.

      Each concept was measured with a set of about 10 questions, which, with a little statistics magic to account for individual bias, form a consistent score for each person.

      Last summer, approximately 1200 people on Facebook from English-speaking countries around the world were recruited through Facebook Ads to take a survey of these well-being questions. A computer script matched the survey responses with logged site activity data for the two months prior—such as the number of clicks on News Feed stories, number of friends and number of Wall posts received—and then we analyzed the anonymized data. We looked for wide-scale patterns of activity that correlated with higher well-being scores.

      The results were clear: The more people use Facebook, the better they feel. They have higher levels of both kinds of social capital, and feel less lonely. This holds across age, gender, country, romantic relationship status, and even self-esteem and happiness (two additional factors measured in the survey).


      Sharers Versus Consumers


      But what are people actually doing on Facebook that accounts for their greater well-being? To answer that question, we next looked at two kinds of activities: "directly sharing" with individual friends by sending messages, writing on Walls, "liking" content and even tagging each other in photos versus more "passive consumption" of social news, such as clicking on News Feed stories, reading friends' status updates and browsing photos.

      Direct sharing was linked to better well-being while passive consumption was not. Regardless of how much time people in the study spent on Facebook, how many friends they had, and how many News Feed stories they read, those directly interacting with their friends scored higher levels of well-being.

      Even in this tightly controlled study we can't tell if sharing increases well-being, or if better-connected people share more, or both. But by repeating this study over time, we can tease out the causal direction, and that's exactly what we're planning to do next. About twice a year, we'll survey the original participants again to measure changes in their well-being scores and site activity. With each new wave, we can better control for how well-connected people felt in previous rounds, and then see how Facebook use caused changes in well-being, over and above their initial levels.

      Watch for future updates as later waves of the study are completed. In the meantime, you can read the whole story in an article we presented earlier this week at the ACM SIGCHI conference, a leading human-computer interaction research event.


      Moira, an intern on Facebook's data team and a Ph.D. student in human-computer interaction at Carnegie Mellon University, prefers bowling with lots of friends.
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    • by Adam D. I. Kramer on Tuesday, March 23, 2010 at 10:34pm
      UPDATE on Tuesday, March 23, 2010: Data team intern Lisa Zhang expanded our Gross National Happiness index today to English speakers in the UK, Canada and Australia with new graphs for each nation. We applied the same model separately to each of the countries in order to control for cultural differences in how people use language. While this precludes us from determining whether Canadians are happier than Australians or vice versa, we have found a few interesting facts:
      • Christmas, New Year's Eve and Valentine's Day are still among the happiest... days for all of these nations, and Friday, Saturday and Sunday are happiest days of the week.

      • Canadians are happier the day before Canadian Thanksgiving (a Sunday) than on the actual Canadian Thanksgiving Day (a Monday).

      • Australia's index was lowest on Feb. 13, 2008—the day Prime Minister Kevin Rudd apologized in Parliament to indigenous Australians—reflecting the 4 percent of Aussie status updates containing the word "sorry."

      • Happiness levels in the UK seem to have the least variation, with the fewest large peaks among all the graphs due to holidays.
      As before, we analyzed the number of positive and negative words in English status updates for these nations. This was done on anonymous data, and no one at Facebook read any of the actual status messages. Read more about the research from our data team.


      Originally Published Monday, Oct. 5, 2009
      Every day, through Facebook status updates, people share how they feel with those who matter most in their lives. These updates are tiny windows into how people are doing. They're brief, to the point, and descriptive of what's going on this week, today or right now.

      Grouped together, these updates are indicative of how we are collectively feeling. At Facebook, we're always looking for ways to help people better understand the world around them, and we're interested in how people express their emotions with one other and the world. So earlier this year, data scientists at Facebook started a project to measure the overall mood of people from the United States on Facebook, based on the sentiment expressed in status updates.

      The result was an index that measures how happy people on Facebook are from day-to-day by looking at the number of positive and negative words they're using when updating their status. When people in their status updates use more positive words—or fewer negative words—then that day as a whole is counted as happier than usual.

      Though more countries or languages may be added later, the current result is notable since it is based on the updates of all English-speaking U.S. Facebook users. In this sense, it can count as an indicator of "Gross National Happiness," a metric only measured currently via Gallup polls and national surveys in countries such as France and Bhutan. To protect your privacy, no one at Facebook actually reads the status updates in the process of doing this research; instead, our computers do the word counting after all personally identifiable information has been removed.

      For our Gross National Happiness index, we adapted a collection of positive and negative emotion words built by social psychologists. Examples of positive or happy words include "happy," "yay" and "awesome," while negative, or unhappy words, include "sad," "doubt" and "tragic." We also did a brief survey of some Facebook users, which showed that people who use more positive words, relative to the number of negative words, reported higher satisfaction with their lives.

      Over time, we've seen spikes in the index for different days of the year. Some of the happiest days include U.S. national holidays like Thanksgiving and Fourth of July, social holidays like Halloween and religious holidays including Christmas and Easter. Wednesday, Nov. 5, 2008—when the U.S. was celebrating the election of President Barack Obama—was over twice as happy as the average Wednesday.



      It's not all rosy, though: The index also shows two remarkably unhappy days. The lowest was Jan. 22, 2008, which was the day the Asian stock market crashed and coincidentally the same day as the tragic death of actor Heath Ledger. The recent death of cultural icon Michael Jackson on June 25, 2009, came in as the second least happy day in the past two years.

      How happy will all of us be tomorrow, on our birthdays or during the World Cup? It depends on you and what you decide to share about how you're feeling with your friends through your status updates.


      Adam, a Ph.D. student in social psychology at the University of Oregon and an intern on Facebook's data team, is 72 percent happier than the average person on Facebook.
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    • by Adam D. I. Kramer on Tuesday, February 2, 2010 at 12:56pm
      At Facebook, we're constantly connecting with interesting people—from experts in their field, academics and researchers to celebrities or visitors to our office. Occasionally, we'll share these conversations on the Facebook Blog in our "Connecting with...." series. I had the opportunity to speak with Sam Gosling, professor of psychology at The University of Texas at Austin and author of "Snoop: What your stuff says about you." He recently published research that found that people are expressing their real personalities on social networks like... Facebook, rather than inflated takes on themselves.


      Gosling
      What made you interested in researching the psychology behind people's profile on Facebook and social networking generally?
      I think it was a confluence of two different forces. First, I had already done a lot of research on how you can look at people's physical spaces as reflections of what people are like and how people use that physical space to communicate messages to others and make them feel certain ways. …It just seemed quite a natural extension to apply this approach to a virtual space…

      Second, so many people are on the social networking sites. And although from the outside their activities may appear frivolous, they clearly aren't because so many people devote so much time and psychological energy to them.


      So you found that people are in fact reflecting their real personalities in their Facebook profiles, is that correct?
      That's correct. We found that judgments of people based on nothing but their Facebook profiles correlate pretty strongly with our measure of what that person is really like, and that measure consists of both how the profile owner sees him or herself and how that profile owner's friends see the profile owner. The combination of those self and friend-based ratings corresponded pretty strongly with the judgments made by strangers.


      Why do you think people actually are being their true selves online, even though they could just present whoever they'd like to be seen as?
      Well, it's not clear that many of the people could just present how they would like to be seen. I think there are a number of obstacles to doing that. So, one of the obstacles is really knowing how to be different.

      I can see my colleague's office, which is immaculate, and I can see my office, which is messy. So if I went into her office, I could pull one of the journals a quarter of an inch from the bookshelf and she would notice that right away and push it back, whereas you could mess up my books, put them on their sides, take some out and put them in the wrong shelves and I wouldn't notice for a few months. It's very, very hard to fake those differences in perception...

      Another reason why it's hard to fake is that you'd have to consistently and persistently do things in order to be a seen certain way. So if I wanted to pretend to be much nicer than I really am, it's not just half an hour [of] really focusing on it. You've only got to slip up once or twice for you to completely negate that: You've only got to, you know, do something really mean to someone for that impression to go, for example.

      If I want to appear to be a sensation seeker [and] be seen as somebody who "swims with the sharks," then I actually have to go swimming with the sharks in order to have photos of me swimming with the sharks. I can't just create a picture of me scuba diving, I have to really do it... There is accountability there because if I claim to be someone who enjoys swimming with the sharks, my friends in the real world would say, "No you don't, you're totally scared of sharks."


      So the next question is a little more broad: How do you think that the Internet has changed our sense of identity overall?
      I think that's a very good question... Once cultures became industrialized that resulted in people segmenting their social audiences because they would leave home and go to work and then perhaps go to another venue, or audience, to engage in leisure activities. I think these developments allowed people to develop different identities: I will have a home or family self, a friend self, a leisure self, a work self. We were able to have all of these different selves and maintain those things quite separately. And it's quite common right now to have people from work who know nothing about your home life and vice versa.

      As these new technologies emerge, they are for the first time now bringing those identities together. On my Facebook profile, I have colleagues, I have family members, I have students, I have people who've read my book, I have all kinds of different people there and it's much harder now to maintain that separation. So I think one of the things we are being forced to do is accept the merging of identities that we may have tried to keep apart before. So as a professor, I may not want people to think that I go out and have a few drinks occasionally, but now I have to find a way to reconcile my professor self with my having-a-few-drinks self.


      Plus at the same time, if everybody sees that everybody is doing that, they might come to terms with it a little bit better so that they don't find it quite so scandalous?
      Absolutely. I certainly agree with you. I think that is happening. I think we're now accepting that just because you see your accountant going out on weekends and attending clown conventions, that no longer makes you think that he's not a good accountant. We're coming to terms and reconciling with that merging of identities.


      Would you say that sharing is basically the same when you're doing it on purpose? In social media, all of the sharing that people do is sort of intentional; it's on purpose, as opposed to in a more naturalistic context where you may happen to say something and then even regret it or forget that [you] shared that.
      Yes, I think you're right, and I think one of the other things that we're having to face up to is that in our normal social interactions, we may be deliberately sharing things but under the guise of letting them [out] accidentally—"Oh did I mention, I just go back from Monaco?" or something like that.

      And now, of course, because you deliberately do these things, I think sort of the norms of "letting things slip" and the other ways we might try to communicate deliberately [while] pretending they are not deliberate are changing too... When you first see these things [in social media] it looks very unusual in terms of people showing off about all the cool things they have done. Yet, they have always done that and they just kind of did it in a different way.


      So what's next? Are you planning any future research into people's Facebook personalities?
      We are trying to look in a bit more detail right now in terms of which elements people use when they are forming impressions of others. Which ones should they use, which ones have they been neglecting that they shouldn't? Which ones are they wrongly using [and] which ones actually are diagnostic of what people are like? Also [we're] trying to look at how information changes and how preferences may be communicated amongst people.

      So, for example, with people becoming friends—looking at what we can learn about friendship, say, with the sharing of preference information. If you and I become friends and then you suddenly "like" all the music that I have "liked," what does that say about our friendship? Or, if we share more equally, what does that say about our friendship? Or if we never share. So [we are] beginning to look at Facebook interactions as indexes of these social processes.


      Adam is a Ph.D. student in social psychology at the University of Oregon and an intern on Facebook's data team.
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    • by Greg Badros on Friday, January 8, 2010 at 10:07am

      As Facebook engineers, we are surrounded by engaging technical problems to solve. We've recently tackled efficient photo storage, distributed computation and crowdsourced translations, to name a few. While we're working on inventive solutions on a daily basis, we can't do it alone.

      Today, we're announcing the Facebook Fellowship Program to support Ph.D. students in the 2010-2011 school year who can help solve some of the biggest challenges facing the social web and Internet technology. We believe that the academic community plays a central... role in addressing many of our most challenging research questions, and we created this fellowship to extend our involvement and collaboration with the academic world.

      We are interested in a wide range of academic topics, including Internet economics, cloud computing, social computing, data mining, machine learning, and systems and information retrieval. Full-time Ph.D. students who are enrolled in U.S. universities and working on research in these topical areas qualify to apply for one of five fellowships, which will cover their tuition and fees and provide a $30,000 stipend in addition to conference travel and other benefits.

      If you or someone you know fits the requirements above, we want to hear from you. To be sure our first fellows receive funding in time for the upcoming school year, we are working on the following tight deadlines:

      • Feb. 15, 2010: Applications for fellowships must be submitted in full.
      • March 29, 2010: Award recipients will be notified by email of their acceptance.
      For more details on the fellowship and to apply, please visit the fellowship website.

      We look forward to working together with leading Ph.D. researchers across the country to take on the big technological challenges facing our engineers and the social web. We are eagerly awaiting your applications for our first Facebook Fellowship Program.


      Greg Badros, a University of Washington Ph.D. '00 and a director of engineering at Facebook, can't believe his first decade as a doctor is almost over but glad that no one asks him to act as their physician.
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    • by Sheryl Sandberg on Wednesday, April 8, 2009 at 1:23pm

      One of the most common questions we're asked at Facebook is, "How many friends can you have?" It's an increasingly important question as more people around the world share and connect on Facebook and on the Web overall, but it's also difficult to answer. While the average user on Facebook has 120 confirmed friend connections, that number doesn't account for all the different types of relationships people have in their lives. Thanks to recent research from the Facebook Data Team, we're getting closer to an answer.

      Earlier today, I gave a keynote... address at the Ad Age Digital Conference in New York in which I introduced a new way to look at the relationships people maintain on Facebook--what we're calling your "active network." Your active network consists of all the people with whom you stay up to date. What makes your active network different from other networks is the way you communicate with the people in it.

      Think about the ways you communicate with your friends--whether on or off Facebook. The communication likely falls into one of two traditional types: reciprocal communication or direct communication. Reciprocal communication is a conversation where messages are exchanged back and forth. This can include talking on the telephone, or on Facebook it can mean a Wall-to-Wall exchange or real-time chat. Direct communication occurs when you send a message to someone specific, with or without the expectation of a reply. It can be a one-way Inbox message or Wall post on Facebook, or sending an old fashioned letter or an e-mail.

      On Facebook, there's a third and new way you communicate--through the stream. Every time you log into your home page you see a running timeline or stream of the information being shared by your friends and the other things you're connected with on Facebook. The more people share, the more you see in the stream and the more you learn about your connections.

      This stream communication, rather than reciprocal and direct communication, forms your active network. Whenever you interact with a story in the stream--whether you "Like" a piece of content, comment on it or simply click on it--the person sharing it becomes part of your active network. When our Data Team measured active networks for users on Facebook, it found that, in any given month, users keep up with between 2 times and 4 times more people than through more traditional communication.



      The other impact of the active network is that it leads to greater connectedness between the people in someone's network. Take, for example, my colleague Alex Smith, one of the data researchers at Facebook. He is connected with co-workers, college friends, high school buddies and family--all on Facebook. As he engages in reciprocal and direct communication, there is little to no connectedness among the people in his network. His active network, though, is much denser, showing connections stretching across the different groups of friends in his network because his interactions in the stream make it easier for people in his network to find one another.



      With greater connectedness has come the ability for people to influence one another with more speed and efficiency. We've seen this lead to people spreading information and organizing events on a mass scale, often within days and weeks. For example, within weeks of T-Mobile airing an advertisement, Facebook users organized thousands of people to recreate the ad with a "Silent Dance" at the same station.

      Advertising on Facebook follows a similar pattern. Our Engagement Ads on the home page allow you to take common activities like commenting, RSVPing for an event or giving a virtual gift directly in the ad. If any of your friends have already taken an action, that appears in the ad as well. We've found that interaction with those ads increases 50 percent when someone sees a friend's action, such as a comment.

      We've only just begun to see the opportunities being created as people maintain more relationships and increase their influence.


      Sheryl Sandberg is Facebook's chief operating officer.

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