The Facebook Blog

While only a small fraction of people on the site ever experience abuse such as bullying, harassment, unwanted contact or offensive behavior from others, we're constantly improving our processes to better respond if you do have a problem. By providing us with accurate and detailed information, you can help us locate and remove abuse on the site as quickly and efficiently as possible. That's why we recently made it possible for you to send us more specific and detailed reports of abuse as part of our efforts to make Facebook a safe and trusted environment.

Specifically, we created much more granular reporting categories for you to classify the issues you may come across including bullying or unwanted contact from other people on the site. We also added new fields where you can detail the location of abuse that occurs in videos or text. For example, if you want to report offensive content in a video, you now can tell us the specific time during the video when the abuse occurs. Or if you're reporting a note, you can copy and paste the offensive text directly from its source. The information you provide helps our international team of professional reviewers prioritize reports and know what they're looking for when reviewing the content.



You can report abuse on the site by selecting the "Report" link located near photos, videos, notes or other content you find offensive or inappropriate. From there, you can choose from a set of categories to classify the content. These categories change depending on what type of content you're reporting, but they let you know what we consider abusive and help our user operations team process reports even faster.

For instance, when reporting an offensive photo, you can select from the following reasons for why it may violate our Statement of Rights and Responsibilities: nudity or pornography, drug use, excessive gore or violence, attacks individual or group, advertisement or spam or infringes on your intellectual property. Keep in mind that we won't remove a photo or video just because it's unflattering.

We rely on you to let us know when you see objectionable content, and these additional details are an important part of the process. We'll continue to work to improve your experience and give you the proper tools to report bad content and behavior.


Jessica, a specialist on the Facebook user operations team, keeps it clean.