• by Sara Lannin on Monday, May 31, 2010 at 10:48am
      Around the world, countries hold holidays to honor the men and women who defend them. Today is one such holiday in the U.S., Memorial Day, so we're profiling service members and their families as part of our "Your Stories" series on different ways people use Facebook. Submit your story to us and we'll consider featuring it in future posts.


      Active Duty


      The walls of 21-year-old Charles Pergament's room are lined corner to corner with photographs of family and friends. This is no college dorm, though; it's Charles' living quarters in Al-Basrah,... Iraq, where he is stationed as a transportation movement specialist with the 840th Transportation Battalion. The photos are among the dozens he receives from his wife, Kristin, who prints them out from friends' Facebook profiles and includes them in care packages to Charles.

      Charles and Kristin were married on Dec. 28, 2009, but didn't have much time to enjoy wedded bliss. Only a few weeks later, his unit was deployed to Iraq to assist with the draw-down operation. To bridge the gap formed by thousands of miles, the young couple keeps in touch through Facebook Chat and Inbox messages. Kristin says she misses her husband every day, but "our communication has made this deployment a little easier."

      In addition to connecting with his wife, family and friends, Charles also has found Facebook to be helpful while he's overseas.

      "A team of mine got separated on a base in Iraq," wrote Charles in an email. "I went to a (military-operated) cafe, hopped on Facebook, and saw (that) my squad leader was online. I messaged him our location, and within 10 minutes we were regrouped."


      A Gold Star Wife


      Katie and James on their wedding day.
      While many military families use Facebook to communicate with their loved ones abroad, others turn to it as a source of support after the loss of a soldier. Katie Hubbard, the 26-year old widow to Command Sgt. Maj. James W. Hubbard Jr., has benefited greatly from the comfort she has received from Facebook friends since her husband's death.

      James was an active military serviceman from October 1972 to September 1980, then he joined the Army Reserves. After a deployment for Operation Iraqi Freedom, James returned home in 2005, when he met Katie. The pair were married in February 2007, before James was briefly deployed again to Kosovo. Soon after returning stateside, he was diagnosed with acute lymphocytic leukemia that apparently stemmed from uranium exposure during his tour of duty in Iraq. Sadly, despite immediate treatment, James passed away on May 21, 2009.

      Among the friends Katie connects with on Facebook are fellow Gold Star Wives, the widows of deceased military members. Though she has never met many of the women face-to-face, their shared grief builds a trusting and understanding community. Katie cites one friend in particular, Glenda, as an inspirational figure. Though widowed long ago when her husband died in the Vietnam War, Glenda has helped Katie find support.

      "I've learned a lot from our conversations," says Katie, "and even though we were widowed almost 41 years apart and in different circumstances, the grief is so similar."

      Katie and Glenda plan to meet for the first time this weekend, when they will commemorate Memorial Day with a visit to the Vietnam Veterans Memorial in Washington, D.C.


      Band of Brothers


      Luis Rodriguez is immensely proud of his older brother, Shak Wak. A highly decorated first sergeant, Shak has seen 18 years of near constant combat, first with the U.S. Marines and now with the U.S. Army. He is, as Luis wrote, "a soldier's soldier." Shak is currently on his fifth tour of duty in Iraq, but unlike previous deployments, this is the first he has undertaken with an important tool: a Facebook account.

      Luis convinced his brother to sign up on Facebook so they could communicate more easily while he is overseas. Now, they share pictures and videos of family events to keep Shak in touch with home.
      Brothers Shak and Luis

      Shak is careful to follow the military's security rules, known as OPSEC guidelines, so he doesn't share many details, but Luis says the little updates mean the world to him and his family. Luis particularly loves getting real-time information from his brother on Facebook Chat.

      "In that instant, I know he is OK, back at the (base) and probably getting some rest and some food," Luis said.

      Luis, a writer, fondly remembers crafting a poem dedicated to Shak, then posting it as a note on Facebook and tagging his brother.

      "Within hours, he had read and responded to it," Luis recalled. "Knowing that I can reach out and speak to him like that is priceless."


      Sara, an intern on the communications team, is so grateful to all the men and women serving her country.
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    • Topics: Your Stories
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    • by Caitlin O'Farrell Gallagher on Friday, May 28, 2010 at 3:01pm

      As you may have seen here earlier in the week, we announced simplified privacy controls in response to your feedback. These new settings are continuing to roll-out and they should be live to everyone in a week or so.

      Learn About the New Settings
      To help you use the new features and learn more about controlling your information on Facebook, we are launching a series of video tutorials on our official Facebook Page and other places on the site.

      ...The first video went live today and provides an overview of how privacy controls work on Facebook. You can watch it below or on our official page. To stay updated on future videos, be sure to like our page and you'll see new videos as we post them.



      Remember, your privacy settings themselves have not changed but we encourage you to learn more about the simplified controls and give them a try. If you have questions or other feedback the new controls or generally about privacy on Facebook, please let us know at http://www.facebook.com/privacyfeedback.

      Caitlin, on the marketing team, is mastering the art of voice-dubbing.

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    • Topics: Privacy
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    • by Ana Muller on Thursday, May 27, 2010 at 2:32pm

      After yesterday's announcement of simplified privacy controls, we wanted to share more details about what you can expect and the updated resources we've launched to help you understand privacy on Facebook.

      Here's a recap of some of the ways we've simplified the settings:

      ...
      • Reduced the number of settings required to make all information private from nearly 50 to less than 15.

      • Introduced presets that cover 18 individual settings for sharing with one single control—two clicks to control what had been more than 100 different options.

      • Consolidated 10 settings on three separate pages into seven settings on one page.

      • Reduced the number of separate pages in the privacy settings from 13 to eight.

      The new controls are launching gradually, and many of you may not see them on your privacy settings page yet. Launching something to hundreds of millions of people around the world is a complex task and we want to make sure we do it right. But the redesigned privacy settings page is on its way, and we're working hard to make sure they'll be available to everyone within the next week.

      Remember, your privacy settings themselves have not changed. We're just excited to offer new ways for you to control your information.

      We want to make sure you know when the new controls are available to you, so once they are, you'll be notified with an announcement on your homepage similar to this one:



      Facebook is all about sharing, and our privacy controls are built around allowing you to control how you share on Facebook. After a series of recent product launches, we heard from many of you that our controls had become too complicated.

      We agreed and have revamped the privacy settings, starting with a new main page where, in a couple clicks, you can set all of the content you share to everyone, friends of your friends or just your friends. This new single setting, though, is just one of the new ways to control what you share.


      A new privacy guide


      The announcement on your homepage links to a new comprehensive privacy guide to help you learn more details about these new controls. You can always find the privacy guide by clicking the "Privacy" link that appears at the bottom of every page on Facebook.

      Our new privacy guide further details the four key sections of the new privacy settings page:

      1. One simple control for sharing: Control who can see all the content you post on a day-to-day basis, such as status updates, photos and videos, as well as content others share about you. In this single control, you can set content to everyone, friends of friends or friends only. You can keep our recommended settings, or customize the settings if you prefer more granular controls for different types of content.

      2. Basic directory information: We've reduced the amount of information that must be visible. Certain information is visible to everyone because it's essential to helping people find and connect with you on Facebook: your name, profile picture, gender and networks. We suggest setting other basic information like hometown and interests open to everyone so you can connect with friends and people who share things in common with you. All the settings in this section, such as your friend list and the Pages you've connected to, have full privacy controls.

      3. Applications and websites: This section controls what information is shared with websites and applications, including search engines. You can view your applications, remove any you don't want to use, or turn off platform completely. This section also includes the settings for Instant Personalization on our three partner sites.

      4. Block lists: This section lets you block people from interacting with you or seeing your information on Facebook. It also offers a way for you to block applications.

      Most importantly, when the new privacy settings page is live for you, we hope you'll play around with the settings and find the ones that are right for you.

      As always, we'd love to know what you think. Share your feedback at www.facebook.com/privacyfeedback, and we'll be following up with answers to some of your common questions in future posts.


      Ana, a Facebook product marketing manager, is heading to her college reunion this weekend.
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    • by Ada Luz Restrepo Caicedo on Friday, May 28, 2010 at 9:45am

      On Sunday, millions of people in Colombia will decide their country's political future by electing a new president. Some, like me, will submit ballots from overseas. If neither candidate gets more than 51 percent of the vote, the winner will be decided by a run-off election.

      Regardless of who wins, what will make this election stand out in Colombia's history is that the candidates have found a new place to campaign: the Internet.

      Facebook is one battleground where candidates are unleashing their political arsenals to lure voters. Thousands of... Colombians are closely following the elections through the candidates' Facebook Pages. Presidential candidates that have already amassed more than 100,000 connections on Facebook include Gustavo Petro, Juan Manuel Santos and Antanas Mockus.

      Walls and discussion forums on Facebook offer a place for candidates to post campaign news, photos, videos and media coverage. More importantly, supporters are using Facebook to organize rallies and assemblies.

      "The presidential campaigns in Colombia are trying to emulate some of the 'Obama phenomenon' practices that have caught the attention of so many political scientists and electoral experts around the world," says Victor Solano, a veteran Colombian journalist and new media specialist. "Facebook has been very important for the presidential campaign because it has allowed the creation of communities, debate in forums, the connection of users, and has created different applications that attract potential voters."

      As someone who grew up in Colombia and now works at Facebook in the U.S., it's been fascinating to see how the political system in my home country has evolved. Unlike in past elections, this time there are remarkable differences in the candidates' political agendas and they are close in the opinion polls. Citizens like me are excited to have a stake in Colombia's political future.

      Of course, the political, social and economic conditions of Colombia are very different to those of the United States. Going virtual may seem like a crazy idea, considering that only about 3.2 million Colombians have Internet access, or about 7 percent of the population, according to the Communications Secretary of Colombia.

      Nonetheless, technology is changing the political landscape, encouraging more people to vote and helping them make informed decisions. Colombia's electoral authorities expect that more than 3 million new voters will participate in this election, in addition to the almost 30 million previously registered.

      Because of Facebook, candidates are now closer than ever to their supporters and have a new medium to get their message out. But they're now also under a giant magnifying glass and are open to more scrutiny. A new political arena has emerged in Colombia that has taken the presidential candidates by surprise.

      The battle to get more users to press the "Like" button continues. But one question still remains: How many of these people will take their virtual support to the voting booth on election day? We'll have to wait a couple more days to find out. Whatever the outcome, social media has changed the face of campaigning in Colombia and is now part of its political history.


      Ada, an analyst on Facebook's Spanish user operations team, is wondering how the candidates' Facebook followers will react if there is an run-off election.


      ---


      ¿Si "Me gusta" entonces voto?



      El domingo 30 de mayo los colombianos decidirán el destino de su país en las urnas con la elección de un nuevo presidente. Millones de personas saldrán a votar en Colombia mientras otros lo haremos fuera de nuestra patria. En el caso de que ningún candidato consiga por lo menos el 51 por ciento de los votos, Colombia pasará a la "segunda vuelta".

      Sin embargo, sea cual sea el resultado, estas elecciones quedarán para siempre en la memoria de esa nación, pues los candidatos presidenciales encontraron un nuevo lugar para hacer campaña política: Internet.

      Facebook es uno de los campos de batalla donde los candidatos han atrincherado su arsenal de ideas para atraer a los posibles votantes. Miles de colombianos hemos seguido de cerca estas elecciones a través de sus páginas. Entre los candidatos que han conseguido más de 100.000 conexiones en Facebook se encuentran Gustavo Petro, Juan Manuel Santos y Antanas Mockus.

      Los muros y foros de discusión ofrecen a los candidatos un espacio en el que publicar noticias, fotos y vídeos de la campaña y permiten a los seguidores convocar congregaciones y asambleas.

      "Las campañas presidenciales en Colombia buscaron emular algunas de las prácticas del 'fenómeno Obama' que tanto ha llamado la atención de politólogos y estrategas electorales de todo el mundo", comenta Víctor Solano, experimentado periodista colombiano experto en medios de comunicación y nuevas tecnologías. "Facebook ha sido clave en la campaña presidencial porque ha permitido la creación de comunidades, foros de debate, grupos de usuarios y ha dado lugar a diversas aplicaciones que han atraído a electores potenciales", añade Solano.

      Desde el punto de vista de alguien que nació y creció en Colombia, y que ahora trabaja en Facebook en Estados Unidos, para mí ha sido fascinante ver cómo el sistema político de mi país ha evolucionado. A diferencia de las elecciones anteriores, esta vez existen notables diferencias entre las plataformas políticas de los principales candidatos y su cercanía en materia de encuestas es abrumadora. Es emocionante poder ser partícipe de alguna manera del futuro de Colombia.

      Por supuesto, no hace falta decir que las condiciones socio-económicas y políticas de ese país sudamericano no son siquiera semejantes a las de Estados Unidos. Teniendo en cuenta además que, según el Ministerio de Comunicaciones de Colombia, de los 43 millones de habitantes de ese país sólo un poco más de 3,2 millones cuentan con acceso a Internet, cerca del 7 por ciento, realizar una campaña virtual parecería no tener ningún sentido.

      Sin embargo, las nuevas tecnologías están cambiando esta percepción y abriendo nuevas puertas para que los votantes tomen decisiones más informadas o simplemente se animen a votar. Las autoridades electorales esperan que más de 3 millones de nuevos votantes se unan a los casi 30 millones de colombianos ya registrados para votar.

      Gracias a Facebook, los candidatos están ahora más cerca de sus seguidores y tienen una nueva herramienta para difundir su mensaje. Sin embargo, también los ha puesto bajo una lupa gigante y son más susceptibles de ser criticados. Una nueva e inesperada arena política ha surgido en Colombia que ha tomado por sorpresa a los candidatos presidenciales.

      Continúa la batalla para que más usuarios presionen el botón "Me Gusta", pero aún queda una pregunta: ¿cuántos de estos usuarios pasarán de lo virtual a lo real y saldrán a las urnas el día de las elecciones? Tendremos que esperar un par de días más para saberlo. Sea cual sea el resultado electoral, las redes sociales entraron a formar parte de la historia de Colombia, país en el cual hacer campaña política ya no será lo mismo.


      Ada, analista del equipo de operaciones de usuarios en Español, se pregunta: ¿qué pasará con los seguidores de los candidatos en Facebook en caso de una segunda vuelta?
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    • by Mark Zuckerberg on Wednesday, May 26, 2010 at 10:55am

      When we started Facebook, we built it around a few simple ideas. People want to share and stay connected with their friends and the people around them. When you have control over what you share, you want to share more. When you share more, the world becomes more open and connected.

      Today, I want to share some thoughts on how we've evolved to this point, what we're doing now to give you more control, and what you can expect from us going forward.

      Looking back, the first version of Facebook was very simple. There were almost no features. There were... no status updates, photo albums or messages. There was no News Feed or Platform. The only people who could use it were college students in the United States.

      The way the site worked was that everyone could see some basic information about you and the rest of your information was only visible to people in your networks and your friends by default.

      As the site grew and as we rolled out new features, Facebook became less about colleges and more about sharing lots of content with different groups of people. So a little more than a year ago, we started working on a new privacy model to reflect how the site had evolved.

      As News Feed became more central to your experience, we added privacy settings so you could control who could see each individual status update, photo album, video and everything else you share into the stream.

      As Platform became more popular, we restricted the way applications could access your personal information. Now all applications and websites can only see content that is already visible to everyone. They must get permission to access anything else.

      As regional networks grew to include more and more people, we decided to phase them out since they were too big for you to effectively control your information. While this was not a big issue in the United States, more than 50 percent of you worldwide were in networks that spanned whole countries like India and Turkey.

      Replacing regional networks meant we needed a new model for control. In general, we recommended that you share basic info like status updates and posts with everyone, content like photos and videos of you with friends of your friends, and sensitive items like contact information with only your real friends. We asked each of you to look at your settings and choose what you wanted.

      More recently, we also launched community pages and other ways to give you personalized and social experiences on other sites you use.

      Since then, you have sent us lots of feedback. We've listened carefully in order to figure out the best next steps. We recognize that we made a lot of changes, so we really wanted to take the time to understand your feedback and make sure we address your concerns.

      The number one thing we've heard is that there just needs to be a simpler way to control your information. We've always offered a lot of controls, but if you find them too hard to use then you won't feel like you have control. Unless you feel in control, then you won't be comfortable sharing and our service will be less useful for you. We agree we need to improve this.

      Today we're starting to roll out some changes that will make all of these controls a lot simpler. We've focused on three things: a single control for your content, more powerful controls for your basic information and an easy control to turn off all applications.

      Simpler privacy controls gradually launching at www.facebook.com/privacy


      First, we've built one simple control to set who can see the content you post. In a couple of clicks, you can set the content you've posted to be open to everyone, friends of your friends or just your friends.

      This control will also apply to settings in new products we launch going forward. So if you decide to share your content with friends only, then we will set future settings to friends only as well. This means you won't have to worry about new settings in the future.

      This single control makes it easier to set who can see all your content at once, but you can still use all of the same granular controls we've offered if you'd like.

      Second, we've reduced the amount of basic information that must be visible to everyone and we are removing the connections privacy model. Now we'll be giving you the ability to control who can see your friends and pages. These fields will no longer have to be public.

      The controls for this basic information can be found at the top of the privacy page in Basic Directory Information. We recommend that you make these settings open to everyone. Otherwise, people you know may not be able to find you and that will make the site less useful for you.

      Third, we've made it simple to control whether applications and websites can access any of your information. Many of you enjoy using applications or playing games, but for those of you who don't we've added an easy way to turn off Platform completely. This will make sure that none of your information is shared with applications or websites.

      If you simply want to turn off instant personalization, we've also made that easier. Already, partner sites can only see things you've made visible to everyone. But if you want to prevent them from even seeing that, you can now easily turn off instant personalization completely.

      Finally and perhaps most importantly, I am pleased to say that with these changes the overhaul of Facebook's privacy model is complete. If you find these changes helpful, then we plan to keep this privacy framework for a long time. That means you won't need to worry about changes. (Believe me, we're probably happier about this than you are.)

      Of course we'll continue responding to your feedback and making things simpler. But after our recent changes we're now done migrating away from the old network-based privacy model. Our new model will help the Facebook community grow to millions of more people around the world.

      On a personal note, I just turned 26 years old a few days ago. I started Facebook when I was 19 and it's amazing to look back at how it has evolved. There have been a lot of changes over the years as we've continued to innovate, and I appreciate that you have all stuck with us. Each time we make a change we try to learn from past lessons, and each time we make new mistakes too. We are far from perfect, but we always try our hardest to build the best service for you and for the world. So I just want to say thanks.

      We'll be rolling out these changes to all of you over the next few weeks. You can always check out the new privacy page, which explains how the settings will work. When you get the new controls, please play around and find the settings that feel best for you. If you have any questions or comments, let us know. We're listening.

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    • Topics: Privacy
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    • by Joe Sullivan on Tuesday, May 25, 2010 at 12:51am

      Today is International Missing Children's Day, a day to celebrate efforts that have led to the recovery of missing children, reflect on the plight of those who are still missing, and dedicate ourselves anew to helping bring those children home.

      What started as a local effort in one country has spread across four continents, with events and activities in Australia, Brazil, Canada, Germany, Greece, Ireland, Romania, the Netherlands, the United Kingdom and the United States. At Facebook, we always work to create a safe environment for people using... it and, wherever you live, Missing Children's Day serves to remind us all to make child protection a priority.

      As a place where teens and adults across the globe come together, we at Facebook have a unique perspective on the work law enforcement officers do every day to find missing children. The Internet plays a larger role in all of our lives and, as a result, Facebook plays a small part in supporting efforts to track down missing kids.

      Today, we want to thank those officers for their tireless work, and recognize a couple of them by sharing stories of their successes using the Internet to help find missing children. We haven't provided identifying details about the two individual officers who shared their stories with us because the nature of the jobs doesn't allow us to identify them by name.

      A detective in the child exploitation unit of a large law enforcement agency in Virginia explains how he worked with us to find one girl who had run away from home in February this year:

      Detectives routinely handle this type of issue—almost a million American kids run away each year. But the girl in this case was unusually young and it was the second time she'd been missing. Previously, she had communicated with family and friends, at least reassuring them that she was relatively safe and had Internet access. After three weeks, she was spotted by the parent of a friend, who returned her home.

      This time, she had been gone longer and hadn't communicated with family and friends. Then she created a Facebook page. Because of the special circumstances, including her age, we were able to get a subpoena, which allowed Facebook to disclose the Internet address of the computer she was using.

      Despite a technical glitch at the Internet service provider that prevented them from pinpointing the actual computer in use, they were able to lead us to an apartment building. A local officer was sent to search the area. The girl's parents contacted the National Center for Missing and Exploited Children, which resulted in hundreds of flyers being posted in the area. The girl was found shortly afterward.

      Without Facebook, my job would be tremendously more difficult. I honestly don't know how I would do this work without it.


      In another case in Connecticut in 2009, officials turned to Facebook to track down two 15-year-old girls who had run away together:

      One was definitely not a typical runaway: She had no problems at school, no police contact, a functional and supportive family life, and plenty of friends. Her parents were understandably panicked when she disappeared one day not long before Thanksgiving.

      Officers followed standard procedures, sending out statewide and national alerts, and interviewing friends and family. But nobody knew where the girls were headed and they had turned off their mobile phones. The case was stalled.

      The girls were in New York, out on the street, playing guitar and asking for money. They were vulnerable and unaware of how much danger they could be in. One of the girls then posted an update to her Facebook page, and that proved to be the key piece of information that was needed to find her.

      Facebook responded within an hour, despite the fact that it was after 10 p.m., and we obtained the name of the Internet service provider the girl had used to access Facebook. As soon as the provider opened the following day, we were able to trace the activity to a rooming house in New York City. We asked the NYPD to look for the girls, and officers arrived just as they were leaving the building. The girls were returned to their families in time for Thanksgiving.

      Facebook was instrumental in answering our e-mail right away. Their actions reflect favorably upon the Facebook community and foster positive relations with law enforcement.


      While these stories represent a tiny fraction of the work done by law enforcement agencies every day, they show the ways police are adapting to technology to make their job of protecting the public easier. Given our commitment to protecting user data we only disclose information that is legally required and we can't accommodate every information request. When the appropriate requirements are met and circumstances dictate, we can provide information that may help in an investigation and we are pleased to do so.

      Let's remember, today, to be thankful for the children who are safe, and for the hardworking men and women in law enforcement and elsewhere who are dedicated to bringing home those who are not.


      Joe is Facebook's chief security officer.
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    • Topics: Safety
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    • by Landon Donovan on Thursday, May 20, 2010 at 1:38pm
      Ahead of the World Cup kicking off on June 11, we've asked Landon Donovan of the U.S. Soccer team to offer his perspective on the tournament and the role that staying connected to fans through Facebook plays in preparing him and the team for the world's biggest football event.


      The fact that the World Cup is less than a month away is finally setting in. I had been focused on helping the Los Angeles Galaxy get off to a good start, which I'm proud to say we have, but now that I've joined the rest of the guys on the U.S. Soccer team at training... camp in Princeton, my entire mindset has shifted towards getting myself, and my teammates, ready for South Africa.

      It's been fun to see and reconnect with all of my teammates that play for club teams around the world, but it's also been just as enjoyable to hear from our fans. With the rise of social media and greater accessibility of the internet, this year's World Cup will have an unprecedented level of fan involvement and participation. I've definitely noticed the excitement from fans in the U.S. over the last couple of months, but even fans from England, Slovenia, Algeria and a number of other countries are posting on the Wall of my Facebook Page. I expect fan interest and participation in this year's World Cup to reach a new high, and it's cool that all the fans out there can have their voice heard.

      After settling in with the team, it's been all business. This great group of guys is focused on one common goal, and we're working hard to get everyone on the same page so we are ready for England on June 12 for our opening match. As we head into the tournament we will be training daily, and we have preparation matches against the Czech Republic on May 25, Turkey on May 29 and Australia on June 5. The group we have here is as talented as I've ever been with, and if we can get everyone healthy, the U.S. team will be tough to beat.


      Both on Facebook and in person, I've been asked often about how far the U.S. team can go in the World Cup. In all honesty, I believe we can beat any team in the world, on any given day, if we play our best. Our expectations in South Africa are simple: advance out of the group stage and then from there, anything can happen, as it truly is win or go home.

      There's been a lot written about our first game against England, and that should be a fun one. I think we match up well with them in terms of our physicality and athleticism, and it should be a fast-paced and intense game. If we can keep a few of their key guys at bay, I think we have a good shot to win.

      After England we face Slovenia, and while many people may not know much about them, the fact that they made it through World Cup qualifying in Europe says a lot about them as a team. We won't be underestimating them. The same goes for Algeria who had to get past Egypt, the African champions, to qualify, so we'll have our hands full with them as well. We're less familiar with the players and style of Slovenia and Algeria, but we have a great coaching staff and scouting team, so they'll have us ready. If we're able to advance through the group stage, really anything can happen.

      For me personally, I'm just as excited to be participating in my third World Cup as I was the first time I experienced it in the 2002 tournament in Japan and Korea; however this time around, I am definitely more prepared both mentally and physically.

      Along the way, I'll be doing my best to keep everyone updated on my time in camp and in South Africa through my Facebook Page. So stay tuned. And to all fans of the U.S. team from around the world, keep cheering "Go USA" and sharing your words of support. They keep all of us motivated and excited.


      Landon is preparing for the United States' opening match against England on June 12.
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    • Topics: Sports
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    • by Lev Popov on Thursday, May 13, 2010 at 1:25pm

      At Facebook, we're constantly working on new ways to protect you from scams and help you keep your account and information secure. Today, we're announcing some new tools and systems designed to keep the bad guys out and keep you abreast of suspicious activity so you can quickly take action to correct it.

      We've always devoted significant time and effort to security. We've built technical systems that operate behind the scenes to quickly detect and block suspicious behavior, delete phony posts and messages, and return compromised accounts to... their rightful owners. Most of these systems are invisible to the average person who uses Facebook. Very few people will ever experience a security issue on Facebook, which means that most of you have probably never noticed these systems at work. Rest assured that these systems are there, though, protecting you and your friends.

      Login Notifications


      Over the last few weeks, we've been testing a new feature that allows you to approve the devices you commonly use to log in and then to be notified whenever your account is accessed from a device you haven't approved. This feature is now available to everyone.

      To try it out, go to the Account Settings page and click on the link next to "Account Security" at the bottom of the page. If you select the option to receive notifications for logins from new devices, when you log in, you'll be asked to name and save the various devices you use to access Facebook.


      For example, you can save your home computer, your school or work computer, and your mobile phone. Once you've done this, whenever someone logs in to your account from a device not on this list, we'll ask the person to name the device.


      We'll also send you an immediate email notification - and if you want, a text message - so that you're always up to speed on how your account is being accessed. This notification will provide steps on how to reset your password and remove the device, so you can quickly secure your account if it's being accessed from a device you don't recognize.

      We're not aware of any other service that does this, and we encourage you to try it out.

      Blocking Suspicious Logins


      We've also built a new system to block suspicious logins before they happen. When we see that someone is trying to access your account from an unusual device, we'll ask the person to answer an additional verification question to prove his or her identity as the real account owner. For example, we might ask the person to enter a birth date, identify a friend in a photo or answer a security question if you've previously provided one. These questions are designed to be easy for you, and hard for a bad guy, and we've already seen some great results.


      Once you've confirmed your identity, you'll have the opportunity to review recent logins on your account and reset your password if you see logins that you don't recognize.

      You won't go through this flow often. We'll only ask you to prove your identity on the rare occasion that we notice something different. If you're ever asked to go through this flow, that's just Facebook's site integrity team saying "Hi" and that we're here to help you protect your account.

      We're confident that these new tools and systems will do a lot to prevent unauthorized logins and the nuisance they can cause. As always, though, the first line of defense is you. We need you to help by practicing safe behavior on Facebook and wherever you go online.

      Be careful where you enter your password, and don't download suspicious-looking software. We've posted more tips and information on how to be safe on our Facebook Security Page, so check it out and "Like" it for ongoing updates.


      Lev Popov, a software engineer on Facebook's site integrity team, is keeping track of his Facebook logins.
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    • by Sid Murlidhar on Tuesday, May 18, 2010 at 2:20pm
      Today, we are launching another way for people to access Facebook anytime, anywhere: 0.facebook.com. 0.facebook.com is a new mobile site that includes all of the key features of Facebook but is optimized for speed. It initially is available through more than 50 mobile operators in 45 countries and territories with zero data charges.

      Mary Meeker of Morgan Stanley recently forecast that the two fastest growing areas of the technology industry are the mobile Internet and social services. At Facebook we're at the center of these two trends with more... than 100 million people actively using Facebook from their mobile device and with more than 200 mobile operators in 80 countries offering and promoting Facebook Mobile.

      Yet when using the mobile internet, people around the world face two main challenges—sometimes the experience is too slow to be fun and the cost of data plans and understanding them can be daunting. We have designed 0.facebook.com to help solve these two barriers and we hope that even more people will discover the mobile Internet with Facebook as a result.

      Collaborating with operators from around the world, we developed this new mobile site with two main attributes:
      • It's fast: 0.facebook.com includes all the key features of our standard mobile site m.facebook.com. Users can update their status, view their News Feed, like or comment on posts, send and reply to messages, or write on their friends' Wall just as they do on Facebook.com. Rather than making photos viewable on 0.facebook.com, we put the photos one click away so they don't slow down the experience. You can still view any photos on Facebook if you want but your regular data fees will apply.

      • It's free: Thanks to the help of mobile operators we collaborated with, people can access 0.facebook.com without any data charges. Using 0.facebook.com is completely free. People will only pay for data charges when they view photos or when they leave 0.facebook.com to browse other mobile sites. When they click to view a photo or browse another mobile site a notification page will appear to confirm that they will be charged if they want to leave 0.facebook.com


      We're launching 0.facebook.com in partnership with more than 50 mobile operators around the world, listed below.



      The 0.facebook.com site is only available on the networks of these operators. People can still access Facebook from our standard mobile site m.facebook.com or our mobile site for touch screen mobile devices, touch.facebook.com, under their operator's standard data charges.

      Soon, 0.facebook.com will also be available from the following operators: Telstra in Australia, Movistar in El Salvador, SFR in France, XL in Indonesia, DiGi in Malaysia, Telecom NZ in New Zealand, SMART in the Philippines, Vodafone in Qatar, Digicel in Suriname and Trinidad and Tobago, 3 in the UK, and MTN in Cameroon and Guinea Conakry.


      Sid, a program manager for Facebook Mobile, is looking forward to connecting with all his friends with zero data charges.
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    • Topics: Mobile
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    • by Sara Lannin on Friday, May 14, 2010 at 10:51am
      The following is part of our "Your Stories" series on different ways Facebook is used across the world. Submit your story to us and we'll consider featuring it in future posts.


      A chance encounter on a friend of a friend's Facebook profile changed Jason Bussey's life forever. While browsing the profile in March last year, he stumbled upon Heather Willis, a classmate from his freshman year in high school almost two decades earlier. Tomorrow, Jason and Heather plan to marry after a romance rekindled on Facebook.

      ...As soon as Jason discovered Heather on Facebook, he friended her. She was delighted and quickly accepted. After spending one year together in high school in Georgia, they had lost touch for 17 years after Jason had moved to Florida. They initially became reacquainted on Facebook for a few weeks—checking out each others' photos and profiles and regularly chatting and messaging. Realizing they both now live in Atlanta, they soon reunited in person.
      Jason and Heather atop the Eiffel Tower.

      "It was the strangest sensation of knowing him from 17 years ago, but also like meeting someone for the very first time," Heather said of the reunion.

      It didn't take long for Jason and Heather to become inseparable. Heather estimates that they have only spent four days apart since their initial reunion. They've learned to wake board, attended football games, and even entered triathlons and marathons together. Although Heather previously didn't believe in the idea of a soul mate, she now says that Jason has changed her mind.

      In August 2009, Jason and Heather traveled to Paris, where Jason seized the opportunity to cement their relationship for life. At the top of the Eiffel Tower, before a beautiful sunset, he proposed to a "shocked and incredibly happy" Heather. Now the couple and their families will be celebrating their love in a lakefront ceremony and reception outside of Atlanta.

      "Facebook has allowed us to find that one person in this world who truly complements the other," the soon-to-be Mrs. Heather Bussey said. "Thank you from the bottom of my heart."


      Sara, an intern on Facebook's communications team, is chatting with her boyfriend on Facebook.
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    • Topics: Your Stories
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    • by Alex Wu on Wednesday, May 12, 2010 at 11:27pm

      Respected British football manager Bill Shankly once famously said, "Some people believe football is a matter of life and death...it is much, much more important than that." While growing up in Taiwan during my childhood, I learned firsthand what Shankly meant.

      Football, also known as soccer in some countries, is not exactly a national sport in Taiwan. Come to think of it, I can't remember the last time the national team even came close to qualifying for the World Cup. But when the tournament came around, everything—and I mean... everything—stopped. The World Cup was the one event that brought everyone—my family, friends, country and the world—together. For a few moments at least, the world seemed smaller and more connected.

      In a few short weeks, people from all 32 competing countries and the rest of world will come together for the 2010 World Cup unfolding in South Africa, both on the field and through Facebook. To make it easier for you to be part of the action with your friends and the world, we're launching Facebook's Goal! Leaderboard today on the Sports on Facebook Page.

      We chose one of our preferred developers, Involver, to build this application, and they've created an engaging, globally accessible application that is designed to ignite and stoke global football passions in preparation for the June 11 kick off. It is available initially in English, French, Spanish, German, Italian and Portuguese.



      This leaderboard complements the hundreds of authentic team, player, brand and media voices that are sharing World Cup dreams and drama on millions of people's Facebook home pages. People's football passion will be shared, liked, commented upon and amplified billions and billions of times over. In fact, one could say that the 2010 World Cup tournament marks the first time in history that the event will be truly experienced and celebrated through the eyes of friends.

      Through the Goal! Leaderboard, fans all over the world can:

      • Like their favorite teams

      • Publish a News Feed story broadcasting their support

      • Recommend their team to their friends

      • Invite their friends who aren't on Facebook to support their team

      To help you and your friends get in the competitive spirit, Facebook will be tracking and ranking teams based on a "Passion Index"—a measure of a team's total number of "Likes" divided by the internet population of the country it represents.

      The leaderboard will be available via the Goal! tab on the Sports on Facebook Page. Connect with your favorite team, show your support and share your passion with your friends. And while you're at it, help us bring your friends and the whole world together.


      Alex Wu, who runs the Sports on Facebook Page, is excited about experiencing the World Cup live in South Africa with one of his best friends—his little sister.
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    • Topics: Sports
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    • by Emily Liebert on Monday, May 10, 2010 at 3:50pm
      The following is our final installment in a series of excerpts from the new book "Facebook Fairytales: Modern-Day Miracles to Inspire the Human Spirit." This chapter tells the story of how one man's creation of Facebook group helped the Nepali Ski Team find a missing teammate.


      When sixteen-year-old French student Tom Baraize was recruited to act as liaison officer for the Nepali Ski Team at the World Ski Championships in February 2009, he had no idea of the drama that would ensue.

      ...Hailing from the quiet community of Lyon, in southeastern France, roughly a ninety-minute drive from Val d'Isère—the legendary ski area in the French Alps where the Championships would take place—Tom was excited and prepared for his many responsibilities to follow.

      The Nepal Alpine skiing team, he was told, had been founded in 1997 by British businessman and former skier Richard Morley at the request of the Himalayan country's then ruler, King Birendra. Tom would report to Richard, the team's coach, and help him tend to the practical needs of the three skiers competing: their star, Shyam Dhakal; their number two, Subash Khatri; and their final and youngest recruit, sixteen-year-old Uttam Rayamajhi.


      Tom, who was quadrilingual—speaking English, French, German, and Spanish—was assigned two significant tasks. His first and most important priority was to help the organization committee welcome the international teams; his second was to set up and manage the Nepali team's website.

      Arriving in Val d'Isère, Tom was instantly swept up in the frenetic energy palpable at every turn. There were races, events, music, parties, food, and throngs of fans, skiers, and workers buzzing around the cool, sun-soaked slopes. It was a sixteen-year-old's dream job, and Tom could hardly believe his good fortune in landing it.

      Tom hit it off immediately, not only with the team members, but also Coach Richard Morley. And as he ran around frantically dotting every "i" and crossing every "t" for the team—from transporting their gear to races and securing the proper documentation to getting them new ski equipment when theirs wasn't authorized—his friendships with the team members were cemented even further. Tom oversaw and chatted with them by day, drank with them in the evenings, and—ultimately—became part of their intimate family.

      When the Ski Championships finally came to a close—after two weeks of working and playing hard—Tom departed from the team's base in Les Arcs to return home to Lyon, promising to stay in touch with his newfound friends. They discussed reuniting for a ski trip or even to work on a film about the team. Tom felt gratified and lucky to have experienced this once-in-a-lifetime opportunity.

      Nearly two months passed, and in April—back at home—Tom found a note from Richard in his e-mail in-box. Perhaps he's writing to get together or to plan our ski trip, Tom speculated, energized at the thought. He opened the message at once:

      Tom,

      I have some disturbing news. Uttam Rayamajhi has vanished from the team's base at Les Arcs. No one knows where he's gone. Please let me know if you've heard anything.

      Regards,

      Richard


      Alarmed by word of his friend's disappearance, Tom hastily logged on to Facebook to reach out to Richard. They'd communicated via the social networking site often, and Tom knew that Richard would likely be on Facebook more often than on his regular e-mail, since it was the fastest and most efficient way of reaching as many people as possible at one time. Tom wrote:

      Richard,

      Please send me your number so we can chat via phone. I want to help in any way I can.

      Sincerely,
      Tom


      Minutes later, Tom and Richard were speaking directly, and Richard was explaining the circumstances surrounding Uttam's departure from the team's base camp. Uttam, Richard said, had been distraught because of the disintegration of Nepal's ski team in the wake of a funding debacle. Essentially, a corrupt Nepali leader had rescinded his promise of financial support for the team, and when Richard had filed a complaint with the International Olympic Committee, not only had he been dismissed as coach, but the skiers' scholarships had been revoked—rendering Uttam inconsolable and the team's chances of competing in the 2010 Vancouver Olympics hopeless.

      Confused and concerned, Tom had an idea. "I might have a way to find Uttam," he told Richard.

      Having been a member of Facebook for a year and a half, Tom was familiar with the viral effect of the site, and decided to start a group whose main purpose would be to help track down his forlorn friend. He titled it "Help Uttam and All Victims of Corruption in Sport," and included photos of Uttam, along with a full description of his story—in both French and English—on the opening page.

      Aside from finding Uttam, Tom's secondary goal was to denounce the Nepali government's crooked behavior, and to fight to break the cycle of fraudulence in the sports arena. It was a lofty objective, perhaps, but this didn't stand in the sixteen-year-old's way.

      Using the Facebook group as his platform, Tom swiftly spread information about Uttam's disappearance to all of his contacts, inviting them to join the group, and asking them to invite their own friends to follow suit. He even included Uttam in his plea.

      One week later, the group was 500 members strong. And when Tom sat down at his computer after school one afternoon, he noticed that Uttam had become a member of the very group designed to find him. There was no note or any indication of his whereabouts, but Tom and Richard—who he called immediately upon finding Uttam's response—were beyond relieved to learn that the young skier was alive and well. After all, he was only sixteen and had been missing for weeks—with no money, clothes, or telephone at his disposal.

      But where was he? And why had he only accepted the Facebook request and not contacted someone—especially having seen the desperate online campaign to locate him?

      They'd have their answers soon enough.

      Once Richard had alerted the police, confirming that Uttam was in fact alive, and mass media had gotten wind of the news, Uttam—astonished by the spectacle of so much attention—reached out to Richard, who took the first train to Paris to hear the young boy's side of the story.

      Uttam had been wandering the streets of the City of Lights, near the Bastille, having hitchhiked there from Les Arcs with just five euros in his pocket. He'd been stopped by police a number of times, he said, but had produced a valid visa and been released. Nearly three weeks had gone by, and he'd been surviving on mostly bread, when a man—a stranger—had called out to him.

      "Hey, kid! I saw you on Facebook," he'd declared, flagging Uttam down. "There's a group with photos of you and your story. They're looking everywhere for you."

      Subsequently, the man had invited Uttam to come back to his house so he could see for himself. That was when Uttam had accepted Tom's invitation to the group.

      "Why did you not call someone, or at least let us know you were okay?" Richard questioned.

      "I had to take a step back and think about my life," Uttam revealed. "When they took away our funding, I realized that I'd wasted two years of my life pursuing a skiing career. I'd dropped out of school to train, and I just needed some time alone to let it all sink in. I felt discouraged and angry."

      "I understand. We were all very frustrated, but you still should have come to me," Richard said, resting his hand on Uttam's shoulder. "That's what I'm here for."

      "I know. And I'm sorry." Uttam smiled humbly.

      "Will you come back with me?"

      "Not just yet, but I will return to camp soon."

      And that he did. A few days later, Uttam rejoined Richard and his fellow teammates in Les Arcs. He also wrote a long-overdue Facebook message to a very special friend:

      Tom,

      I cannot thank you enough for your help and attention in looking for me. You never abandoned hope, and, if not for the Facebook group, I may have been a lost soul forever.

      Thank you.

      Your friend always,
      Uttam


      While the future of the Nepali ski team remains ambiguous—they hope to send their top seed, Shyam Dhakal, to the 2010 Vancouver Olympics—Uttam is back in his home country, reenrolled in school and eagerly awaiting an opportunity to return to the slopes.

      As for the story's hero, Tom Baraize, he says, "I'm quite proud of what I did, and I look forward to seeing my friends on the ski team again very soon. Maybe we can meet up for a drink when they come back to France."

      How would Tom describe his experience at the World Championships in retrospect?

      "Five words: Best time of my life."


      Emily, the author of "Facebook Fairytales," continues to share inspirational stories on the book's Facebook Page.


      Tip: Share your stories here with us about interesting and inspiring ways you use Facebook.
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    • by Sara Lannin on Sunday, May 9, 2010 at 10:44am
      Today is Mother's Day in the U.S. and dozens of countries around the world, and to honor it we're profiling three stories submitted to us for our "Your Stories" series about how mothers and children are building family bonds through Facebook. If you have a story you'd like to share with us, please submit it here.


      Mom's Yiddish Word of the Day


      Robbin Anderson is proud to say she has a very close relationship with her mother, Marcie. The two talk nearly every day, and live just close enough (near Hicksville, NY) that they can pop in on one another... easily. However, recently, the mother-daughter pair have found a way to use Facebook to strengthen not only their family ties, but also their cultural ones.

      "Growing up I would hear [my mother] use Yiddish words, but I never paid much attention to what they meant," explained Robbin.

      One night, when Robbin's husband asked Marcie a question, Marcie responded in Yiddish. Suddenly, Robbin realized how little she actually knew of the language.

      "I started asking what some of those Yiddish words from my childhood meant," Robbin said.

      From this simple question her mother began a Facebook tradition—a "Yiddish Word of the Day." Every day, Marcie posts a new word as her status update. From there, Robbin can guess what it means, or provoke conversation on the topic.

      Of the words shared so far, Robbin has one favorite: "bashert." It relates to destiny, signaling that something was, or was not, meant to be.

      To Robbin's delight, friends also join her in guessing the words from time to time. More often than not, it remains a personal experience between her and her mother.

      "For some crazy reason this new tradition of ours brings me comfort," said Robbin. "It's the first thing I check when I turn the computer on in the morning."


      Birth Mother Locates Daughter


      On Dec. 31, 2009, Janet Mackenzie-Cohen received a large envelope from the government of Ontario, Canada. The package contained court records, hospital papers and a crucial piece of information—her daughter's name, Karyn. Janet had been looking for Karyn for decades, nearly since the day Janet had given her daughter up for adoption in 1965.

      Though Janet finally had her daughter's adopted name, she had no clue as to her whereabouts or how to contact her. "I didn't know where to start," Janet said. "My first thought was not to frighten her." Eventually, a friend suggested she try Facebook.

      Janet created an account, and within a matter of minutes discovered Karyn. More than anything, Janet recalls the overwhelming feeling of relief that accompanied her discovery.

      When Karyn was born, she was dangerously small—a mere 3 pounds, 14 ounces. Janet was told the child would likely not survive, and if she did, it would only be with serious difficulty. However, when Janet discovered her daughter on Facebook, she found her to be a happy, healthy mother of her own.

      After sending Karyn a message, the two became Facebook friends and now talk regularly through Facebook Chat. Content for now with their level of communication, they have plans to reunite in 2011.

      "I knew that I would never go to my grave without making superhuman efforts to find my baby, but in 1965, who would dream that Facebook would make it so easy?" Janet said. "I am totally grateful."


      Staying Close a Thousand Miles Away


      Valerie Collins of Indiana was determined not to let distance keep her apart from her 88-year-old mother, Alice, who lives in Arizona. In October, the mother-daughter duo turned to Facebook to stay in touch.

      When Alice recently suffered a broken foot, Valerie used Facebook to check in on her mother, remind her of upcoming doctors appointments and discuss the results of her lab tests. She also was able to connect with Alice's neighbors in Arizona, important contacts in case an emergency should ever arise. "It's a comfort knowing someone is nearby," Valerie said.

      Of course, Valerie also uses Facebook to connect her mother with two very important family members—Valerie's two sons. Due to the long distance separating them, Alice does not get to see her grandchildren in person very often. Now through photos and videos, she has the opportunity to watch them grow.

      "Facebook is giving us an opportunity to share across thousands of miles," explained Valerie.

      Valerie also keeps the boys updated on their grandmother's activities, and the kids recently got a kick out of Alice's profile picture (shown to the right).

      Valerie even posted a video of her son's entry at a music competition, and marveled that "Alice was able to see the video just minutes after the show!"


      Sara is an intern on Facebook's communications team.
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    • by Olivia Gorvy on Friday, May 7, 2010 at 12:57pm

      Whether they're feeding fish on Happy Aquarium or checking up on their kids at college, moms everywhere are taking advantage of the various Facebook features that allow them to stay connected to their families and friends.

      We at Facebook couldn't be more excited to have our own mothers be some of our most enthusiastic and active supporters. But as everyone who has a mom on Facebook knows, their messages and postings can lead to some comical interactions. As a tribute to all of the moms who have wholeheartedly embraced Facebook and in honor of... Mother's Day being celebrated in dozens of countries this Sunday, we wanted to highlight some of the more amusing stories of sharing—and, sometimes, oversharing—between Facebook employees and their moms.


      Parenting from Afar


      My own mom was hesitant to join Facebook a few years ago because she figured that it wouldn't offer her any sort of utility. Little did she know that Facebook would give her the opportunity to keep a watchful eye on her two 20-something children who both live across the country.

      My mom, wanting to see what I'd been doing recently, was browsing through my photos and stumbled upon one of me in a large group. She decided to add a comment: "Olive! You look so skinny!"

      She didn't realize that all 12 others tagged in the photo would be able to view the comment, and that all of them were various coworkers, superiors and clients who had attended a convention with me.

      Keeping tabs on my weight is just one of the ways that my mom uses Facebook to parent from afar. Growing up, my younger brother and I were taught that expletives were unseemly and shouldn't be uttered. The other day my brother posted a status update emphasizing how livid he was about one of his favorite sports teams losing a game. My mom, while unable to wash his mouth out with soap, reprimanded him with a status comment urging him to, "Watch your language, David!"

      Blaise DiPersia, a Facebook designer, is known throughout the office for having quite an extraordinary beard. His mom had been browsing through photos of him, when she decided that Blaise's famed beard was getting a bit unruly. Because of his busy schedule, she figured that the only way she'd be able to get in touch with him would be on Facebook.

      So she updated her status: "Blaiser, you are sporting some serious beard fro… might be time for a trim soon. Just saying!" Now Blaise is better known for a trim mustache.


      Motherly Matchmaking


      Brion Spensieri, a member of the Facebook Platform operations team, has a very close relationship with his mom. He typically tells his mother when he has a special someone in his life, so one day he was chatting with his mom when he mentioned the name of a girl he had just started seeing.

      Around the same time, Brion's mom signed up for Facebook and was eagerly sending friend requests to many of Brion's childhood friends. Her friending didn't bother him—at first. Then, a few nights after talking to his mom, Brion was on a date with his latest love interest when her phone started vibrating with one Facebook notification after the other.

      Not only had the young lady just received a friend request from Brion's mom, but minutes after accepting, she also got a slew of Wall postings on her profile sharing scanned photos of baby Brion.


      LOL is So Last Year


      Many of us assume that our moms don't keep tabs on the latest celebrity gossip or spout new digital slang. A few of our Facebook employees discovered just how wrong we can be.

      Ashoke Chakrabarti and Sasha Rosse, two Facebook user operations specialists, have a playful rapport with one another on Facebook. Ashoke recently posted the following on Sasha's Wall: "Zac Efron told me you aren't cool. And then he made out with your mom."

      Unbeknown to Ashoke, Sasha's mom is an active Facebooker, saw the post on her daughter's Wall and snarkily retorted to the Wall post with: "Eh, he's not my type."

      One of our account managers, Pete Marler, assumed that his mom didn't even know what "BRB" stood for. (It's online slang for "Be Right Back.") Turns out she is quite adept at speaking in colloquial lingo, using one of the more nuanced Internet acronyms in one of her recent status updates: "Just cooked Boef Bourgogne. NBD."

      That's "No Big Deal," for those of you not as hip to the lingo as Mrs. Marler.

      We're thankful that Facebook gives us the opportunity to stay in touch with our moms—when time zones and texting prove to be hurdles. We don't even mind that Facebook helps moms to do borderline embarrassing things to their kids, because we know it's all done out of love. After all, as more of our grandmothers sign up for Facebook our moms will understand what we're going through.


      Olivia, an analyst on the Facebook Platform operations team, wishes her mom, Judith, a Happy Mother's Day and hopes she writes an embarrassing comment on this blog post.
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    • Topics: Holidays, Parents
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    • by Lisa Zhang on Wednesday, May 5, 2010 at 10:25pm

      We're bringing the Facebook Gross National Happiness index to 18 additional countries today, including Germany, India and Spain. As before, we analyzed the use of positive and negative words in status updates to estimate the happiness of people on Facebook in each of the countries.

      We chose the countries based on those with the highest volumes of status updates in one of the languages that we currently support: English, Dutch, German, Italian and Spanish. This is because we need a large number of status updates in order to build a model that is... not easily affected by random variations in word usage. Our methodology also requires us to have reliable, validated dictionaries of positive and negative words in the languages we analyze, which is why we do not yet support all languages.

      We found that a country's happiness score is representative of the country's culture and experience on a particular day. Besides popular holidays like Christmas and New Year's Day, we see a spike in Spain's happiness index corresponding to Saint Jordi's day in Apri. In India, Holi in March and its Independence Day in August also lead to peaks, as do big sports victories in many of the countries. In the United States, we see similar spikes every Super Bowl.

      Sports also can lead to some of the lowest days in the happiness index. Ireland's score drops on Nov 18, 2009, when FIFA awarded a controversial win to France over Ireland in the World Cup playoffs. Similarly, Germany's happiness level dips on Nov 10, 2009, when the goalie Robert Enke committed suicide.

      Unsurprisingly, disasters have a dramatic effect on happiness levels. We see a large dip in India's index on Nov. 27, 2008, the day of the Mumbai terrorist attack. We also notice a huge drop in Chile's index, corresponding to the tragic earthquake on Feb. 27, 2010. Chile's happiness index has still not fully recovered. When another earthquake of a magnitude 6.3 hit central Italy on April 6, 2009, its happiness score dropped, as did Mexico's index between April 24-29, 2009, during the H1N1 flu outbreak and an earthquake.

      Check out the graph yourself and see if you can find a significant day in your country.

      Cultural differences also play a role in people's weekly happiness cycles and how they celebrate holidays. South Africans are happier on Fridays than Saturdays, a weekly cycle different from that of other countries. In several countries such as Spain and Germany, people are more festive on Christmas Eve than on Christmas Day. One week later, Singaporeans are happier on New Year's Day than New Year's Eve.


      Measuring Happiness over Time


      Because each country is analyzed separately to reduce effects due to language differences, we cannot directly compare one country's Gross National Happiness to another country's. However, we can compare how the indices of different countries are changing: We can determine whether people on Facebook in specific countries are becoming more or less happy over time. We examined these trends from September 2008 through the present. The results, as well as all the countries with Gross National Happiness indices, are shown below.



      Some countries like the U.S. and Canada are seeing increases in both positivity and decreases in negativity. Other countries like India see decreases in negativity, but changes in positivity are not statistically significant. We see an increase in both positivity and negativity in Spain and almost all Spanish-speaking countries. Singaporeans and South Africans, on the other hand, are decreasing their use of emotional words overall.

      As always, no one at Facebook reads status updates to conduct this analysis. Instead, computers do the calculations after all personally identifiable information is removed.


      Lisa, an intern on Facebook's data team, is now back at the University of Waterloo improving Canadian happiness.
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    • by Richard Allan on Wednesday, May 5, 2010 at 12:22am

      With just a day left before the closely watched general election in Britain, Nick Clegg of the Liberal Democrats was the winner of a mock election held on Facebook, with 42 percent of the vote. David Cameron of the Conservative Party came second with 31 percent, while Gordon Brown of the Labour Party finished in third with 27 percent.

      A total of 463,000 votes were cast in a home page polling ad displayed to people in the UK who visited Facebook over the bank holiday. The result was not intended to represent the voting population of the UK, but... be a snapshot of the opinions of those who responded.

      The mock election was just one in a series of UK election activities happening for the first time on Facebook. At the time of the last British election in 2005, Facebook wasn't available to most people in the UK, while other social networking sites and services were in their infancy.

      In 2010, however, Facebook has more people in the UK using it than the total number of votes cast in the last general election. In recent weeks one question has been asked by almost everybody in Britain: What would the impact of the online world be on the political views of the British public?

      We'll soon find out how closely the Facebook mock election matches the real one, but since the election was called on April 6, we already have seen people in the UK and around the world flock to Facebook and other sites to get informed, share their opinions and even rate the candidates' debate performances.

      To help people join the debate, we launched Democracy UK on Facebook. This Page, which has more than 160,000 people connected to it, has posted a constant stream of serious and light-hearted news and discussion, including question-and-answer sessions with notable journalists providing a range of opinions. Democracy UK also hosted two applications—VoteMatch and My Vote Advisor—to help people determine which party and policies they might most closely align with.


      Rating the Debates


      While televised debates between political candidates are commonplace elsewhere in the world, this year saw Britain's first experience of them. The TV debates were an historic moment. More than 80,000 people logged on to use ITV's Livestream, which enabled people to post updates alongside the live online streaming of the debate on the ITV website, while thousands of additional people did the same on the Sky News website.

      UK broadcasters, though, had restrictions on the type of audience reaction they could show during debates. So we gave people an opportunity on the Democracy UK on Facebook Page to interact with each other and discuss the debates while also giving real-time feedback on the performance of the party leaders. Through the Rate the Debate application, people could participate in a real time "dial test," clicking on a moving dial to indicate their feelings about what was being said at that moment in time and seeing aggregated results (as shown below).



      In addition, in partnership with YouTube, Facebook crowdsourced questions from potential voters that were then put to Gordon Brown, David Cameron and Nick Clegg. Questions were sourced using an application hosted at Democracy UK on Facebook and on YouTube's dedicated election channel.

      The result? Party leaders answered the most popular questions based on more than 180,000 votes on the more than 5,300 questions submitted. See the answers by clicking the "Digital Debate" tab on Democracy UK.

      Getting Out the Vote


      In Britain voters had to be registered by April 20. Research suggested that about 3.5 million people who were eligible to vote in England and Wales were not registered. In response, Facebook and the Electoral Commission worked together to create a new application, enabling the 23 million people using Facebook in the UK to download a personalised voter registration form. The effort increased voter registrations by thousands in a matter of days.

      Whether you're in the UK or not, you can follow tomorrow's election by liking the Democracy UK on Facebook Page for more updates and joining future election debates for your country.


      Richard, Facebook's director of policy in Europe, is a recovering politician.
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    • by Devin Naquin on Saturday, May 1, 2010 at 9:20am

      Some events in life are spontaneous—such as catching a movie, meeting a friend for dinner or taking an impromptu day trip. So today, we're making it easier to let your friends know about those last-minute plans in our new version of Facebook Events.

      You can now create an event directly from the "Events" box on your home page with one step. Just start typing your event into the "What are you planning?" field on the right-hand column of your home page. A form will open. Add a time and place, and you'll be ready to share your plans with your... friends.



      You can also create events by going to your Events dashboard in the left-hand menu. Once you're there, click the "+Create an Event" button and fill out each field. This more-detailed creation form is useful for more formal events or those you're planning further in advance.



      With this update to Facebook Events, we've streamlined the number of options to make it faster and simpler to share your plans. For example, for all events you create, the people you invite will be able to post messages, photos, videos and links on the event's Wall.

      You can also choose between two types of events: a public event, available for anyone to RSVP and attend, and a private event. Private events will only be visible to people who have been invited, and only invited people can see the event in their News Feed.

      Events created before this launch will maintain all of their settings. Going forward, all new events you create will follow this new format.


      Devin Naquin, a Facebook engineer, is planning to go skydiving this weekend.

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    • Topics: Events
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